Terms & Policies
Privacy Policy
Last Updated: January 2026
At AximPulse, accessible from Calle de Colón, 23, Piso 4B — 46004, Valencia, Valencia, España, España, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AximPulse and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].
General Data Protection Regulation (GDPR)
We are a Data Controller of your information. AximPulse legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
- AximPulse needs to perform a contract with you
- You have given AximPulse permission to do so
- The processing of your personal information is in AximPulse legitimate interests
- AximPulse needs to comply with the law
AximPulse will retain your personal information only for as long as is necessary for the purposes set out in our Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Information We Collect
We may collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information"). The Personal Information we collect may include:
- Names, phone numbers, email addresses, and other contact information
- Browsing history, search history, and other information regarding your interactions with our website
- Internet or other electronic network activity information
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. AximPulse aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
- Right of access — You have the right to request copies of your personal data.
- Right to rectification — You have the right to request that we correct any information you believe is inaccurate.
- Right to erasure — You have the right to request that we erase your personal data, under certain conditions.
- Right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
- Right to data portability — You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Refund Policy
Last Updated: January 2026
At AximPulse, located at Calle de Colón, 23, Piso 4B — 46004, Valencia, Valencia, España, España, we aim to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for refunds on our web development and digital services.
Eligibility for Refund
Refunds may be issued under the following circumstances:
- The project has not been started or no work has been performed
- A duplicate payment has been made in error
- The service delivered significantly differs from the agreed specifications
- Technical issues prevent the delivery of the agreed service
Non-Refundable Services
The following are generally not eligible for refund:
- Work completed and delivered according to specifications
- Custom development work already deployed to production
- Consulting or advisory services already rendered
- Third-party costs incurred on behalf of the client
Refund Process
To request a refund, please contact us at [email protected] with your project details and reason for the refund request. We will review your request within 5 business days and respond with our decision. Approved refunds will be processed within 14 business days using the original payment method.
Terms of Service
Last Updated: January 2026
These Terms of Service ("Terms") govern your use of the website and services operated by AximPulse, located at Calle de Colón, 23, Piso 4B — 46004, Valencia, Valencia, España, España.
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.
3. Payment Terms
Payment terms will be specified in each project agreement. Typically, a 50% deposit is required before work begins, with the remaining balance due upon project completion. Late payments may incur additional fees.
4. Intellectual Property
Upon full payment, the client receives ownership of the final deliverables. AximPulse retains the right to display the work in our portfolio unless otherwise agreed. Pre-existing code, frameworks, and tools remain the property of AximPulse.
5. Limitation of Liability
AximPulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
6. Termination
Either party may terminate a project agreement with 30 days written notice. In case of termination, the client is responsible for payment of all work completed up to the termination date.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes shall be resolved in the courts of Valencia, Spain.
8. Contact Information
For any questions regarding these Terms, please contact us at:
AximPulse
Calle de Colón, 23, Piso 4B
46004, Valencia, Valencia, España, España
[email protected]
+34 619 385 024